Everything you need to know
Dear patient,
PRIOR TO YOUR ADMISSION
You must register at Somerset Surgery in person or on our website before your surgical date. you can complete the online admission process or bring the completed forms and supporting documents in person at least 24 hours prior to your surgery/procedure.
ONLINE PRE-ADMISSION
To complete the online pre-admission process you need the following documents ready (scanned in so you can attach them to the online pre-admission form)
once your documents are ready, please complete the details below
1. Patient Details / Pasient besonderhede
2. Person responsible for account / Persoon verantwoordelik vir rekening
3. Medical Aid / Mediese fonds
4. Nearest family or friend / Naaste familie of vriend
5. Family or friend not living with you / Familie en vriend wat nie by jou bly nie
6. Reffered by / Verwys deur
PRACTICE TERMS: Our practice has no contract or agreement with your medical aid. We cannot negotiate with your medical aid on your behalf. Cosmetic surgery quotations are negotiated individually and must be paid in full before admission. Private patients for elective procedures must settle in full on the day of the procedure. Any shortfall not covered by your medical aid will be for your account. Interest will be added to accounts older than 30 days. If a booking is cancelled in less than 72 hours, an administration fee may be levied.
I agree to the above-mentioned terms
CONSENT : I consent to my details being divulged to relevent 3rd parties, e.g. medical aid, pathologist, hospital or reffering doctor, etc.
YOU MUST UPLOAD THE FOLLOWING DOCUMENTS (ONLY PDF FORMAT) FOR THE FORM TO BE SUCCESSFUL:
A copy of the medical aid membershipcard (front and Back) Upload attachments
Front :
Back:
ID document of the patient Upload attachments
Authorisation letter from the medical aid Upload attachments
SUBMIT THE CONDITIONS FOR ADMISSIONS DOCUMENT
I HAVE COMPLETED MY REGISTRATION AND NEED TO SUBMIT CONDITIONS FOR ADMISSIONS DOCUMENTS
You can mail the completed form to: bookings@somersetsurgery.co.za or bring it in person at least 24 hours prior to your surgery/procedure.
MEDICAL AID PATIENTS
We charge medical aid rate and will submit the claims electronically
Any co-payments must be made before/on the day of your surgery
PRIVATE PATIENTS
You are responsible for three separate payments: to the surgeon, anaesthetist and Somerset Surgery.
You will recieve an itemised invoice after your procedure and you will need to settle all your accounts before your discharge (credit card facilities are available)
All cosmetic procedures must be paid two weeks prior to surgical date.
Pre/post-operative advice instructions for your specific cosmetics procedure can be downloaded from the following link:
RECOVERY RETREAT
If you are staying overnight, you will be taken to the Recovery Retreat by an ambulance service at no extra cost. It is situated opposite Somerset Surgery Day Hospital and offers overnight accommodation for you and your family members, should they wish to stay with you.
We combine the best of a luxury guesthouse with the added advantage of appropriate nursing care if needed for each individual's requirements. A wide variety of services ensure that you and your family can experience care, comfort, support and security.
MORE ABOUT RECOVERY RETREAT
CONTACT US
DAY HOSPITAL
Tel: +27 (0)21 851 3400 Option 5
Fax: +27 (0)21 851 7840
HOSPITAL CASE MANAGER
Mandy Baltaretu
Account Queries
Email: reception@somersetsurgery.co.za
HOSPITAL RECEPTIONIST
Sylvia Benadé
Registration and Bookings
Email: bookings@somersetsurgery.co.za
HOSPITAL RECEPTIONIST
Danielle Du Preez
Registration and Bookings
Email: admin@somersetsurgery.co.za
RECOVERY RETREAT
Contact person: Madelein Geldenhuys
Tel: +27 (0)21 851 4043
Fax: +27 (0)21 852 9142
Email: guesthouse@somersetsurgery.co.za
Address: 2 Orion Close, Somerset West
